Customer Feedback
You can reach us at service@mycomicshop.com
View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection
Our Service
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Mycomicshop is still in the top 1% of comic sellers - courteous, friendly, and professional. Thank you again and continued best wishes to the MCS team.
— Robert K., Kendall Park, NJ
Thanks I've bought comics from you for years and the service, and prices are the best.
— David C., Sterling, VA
I just wanted to send you some positive feedback regarding your system for buying comics from customers. After logging a number of books in the previous days, I sent in a shipment of old and new books a couple weeks ago. Firstly, I think your system for logging comics is great and easy to use. The recommended grades are great, too, though in my case I don't really need them. After sending the shipment in and it was reviewed, I think there were a half dozen books we disagreed on as far as grades go, but the discrepancy was only half a grade or so and pretty miniscule as far as I'm concerned.
I think you've got a couple of things that any competitors might find hard to match: 1.) Your communication as far as what a customer needs to do is top-notch and easy to follow. It's pretty tough to not know what you have to do next or what step in the process your order is currently sitting in. 2.) Your customer service is fantastic as far as going the extra mile to answer questions and communicate with the customer. I just wanted to forward this to you because working in the Internet Customer Service/Software business myself, I know sometimes you hear the ass-end of the deal more often than not, regardless of the good job you may be doing overall. I've just submitted a couple more invoices for shipments to you guys and imagine I will continue to do so in the future. Thanks much, man!
— Gary N., Tucson, AZ
Keep up the great service and wide selection.
— Dora P., Leesville, TX
I have had nothing but good experiences since I started ordering through your website. By far, bar none, the best site for comic collectors on a budget. Thank you for great service.
— Joe S., Wister, OK
Thanks again for your great service and prices. As usual, you have been able to find the things I have on my want list at reasonable rates. Your inventory is also outstanding for the number of back issues you have available for some very obscure comics. Keep up the good work. I enjoy helping you stay in business.
— John W., Jacksonville, FL
Thanks for your great service and great prices!
— Don L., Cranberry Lake, NY
I really like your site. It's easy to browse and your service is the best. Thank you.
— Rob B., Hacker Valley, WV
Thanks for the direction and assistance when I called the shop! Great service. I will be back!
— Joe B., Stevens Point, WI
Very pleased with the price, selection, and service I have received so far. Expect a lot more business in the future!
— Patrick P., Bangor, MI
I love your quick shipping and great packing too. You have been awesome about communication as well, so thank you! You are MY COMIC SHOP!
— Ali D., Fort Riley, KS
I have had great service from you folks and really appreciate it. Thanks.
— Paul G., Salem, OR
Buddy, Thanks for the response regarding the post office handling of my most recent shipment. I figured that was what happened. No worries on my end. With all the great sales/transactions/trades and so forth you guys have provided me, I didn't bat an eye.
— Christopher A., Sanford, NC
Always a pleasure doing business with you guys! Great selection and great service!
— John M., Summerville, SC
Great service, and the books last time were in amazing shape. I look forward to my next order.
— Petar V., Brooklyn, NY
This is the best online comic book outlet I've ever used. You guys have a great selection, an easy site to navigate and use, are friendly, and really seem to look out for your customers. Best of all, it's all well put together. Keep up the good work and I'll be sure to: 1) use your company again, and 2) recommend you to all my fellow comic lovers. Thank you very much!
— Brad S., Jacksonville, FL
You guys are the BEST!!! Totally professional, customer service oriented, and able to help me complete some runs in my collection. Life is good!
— Len M., Natchez, MS
Thanks for continuing to provide the best service and professionalism in comics retail!
— Frank C., Harvard, MA
Thanks for the fast, reliable service and competitive prices. You have a very user friendly website and I appreciate the timely want list notifications. You're the best in online comics I've found. Keep up the great work!!
— Robert J., Homewood, IL
Thank you for the continued great service, great prices, and fast delivery!
— Shawn D., Whitestone, NY
Buddy Saunders, I've not received better, more personal service from any other online seller. Hats off to you, and to mycomicshop.com!
— K W., Point Roberts, WA
I value your excellent service. I've never had anything to complain about. Thank you.
— Joe T., Mansfield, LA
Haven't ordered in awhile, but have always had GREAT service, and have purchased some amazing comics from Lone Star over the years!
— Garth J., Markham, Canada
All I can say is I love your website. I always find what I want, the service is great, and my comics always arrive in perfect condition. Keep up the good work!
— Jordan H., Bullhead City, AZ
I enjoy shopping with mycomicshop. Thank you for the great selection and service.
— Stephen K., Picton, Canada
Once again, great online shopping & great service! You guys have a SUPERB online store...LOVE IT!
— John V., Markham, Canada
I just checked in my third order from you guys, and once again I am impressed. Thanks again for the great website design and excellent customer service.
— Michael G., Murrells Inlet, SC
Great Prices! Good Service! I have been very pleased in the past. Keep up the good work!
— John M., Bayside, NY
Thank you for the great selection and for your assistance with processing this order!
— Doug P., Turnersville, NJ
Great web site. We are previous eBay customers and loved the great customer service!
Thanks for the low prices!
— Wanda L., Chapin, SC
Fantastic inventory, user friendly online ordering, great customer service, informative and enjoyable newsletters, what more can I say? You are the best in the country as far as I am concerned.
— Arthur T., San Diego, CA
Thank you so much for helping us locate the comic book character we asked about. We have bought a lot of comics through Lone Star. Best place to shop for comics. Thanks for answering so promptly.
— Joyce A., Dallas, TX
This will be my 5th selling transaction with you guys. First, I want to thank you for being more than fair with your buying/store credit prices. I really like doing business with mycomicshop.com. You guys always make me feel like a VALUED customer when selling or trading my books.. Most comic shops make me feel like my books are worthless junk when I'm trying to sell or trade my doubles. You guys are the complete opposite, you always make me feel like my stuff is valued and wanted. Thanks again.
— Wil B., Noble, OK
Love this site! Thanks for the great selection, prices, and service!
— Andie M., Los Angeles, CA
Thanks again! It is always a pleasure getting comics from you guys. The grading is spot on, shipping is impeccable, and service is fast and helpful.
— Meagan M., Tucson, AZ
Thank you for your great customer service, I will continue to be a frequent customer.
— James D., Gresham, OR
Great service the last time. Great prices, too. Thanks.
— David T., Bremerton, WA
I found myself in South Arlington today for lunch and made a trip to Lone Store Comic store #5. I just wanted to take a moment and tell you what a great experience I had. The store looked great first of all; secondly, I was greeted by staff member Mike Hall and did my shopping for the week. Once I got to the counter, Mike was the staffer there at the register as well. He asked if I found everything, which I did. He was very helpful, cheerful, and informative. Specifically about the indy books that I bought, and also with his overall comic knowledge, which made for an outstanding experience. I just wanted to take a moment and let you know this. I know that so very few times good staff members get the praise that they deserve. Mike did an amazing job and the store looks awesome. So, thank you and the staff for making my “New Comic Day” most enjoyable this week.
All my best!
— Brent E., Arlington, TX
Verily I say the Thanks. Thou dost make mighty Odin proud of thy service among mortals. For Odin! For Asgard! For Texas. Yeah! Righteous! Word.
— Joe G., Arlington, TX
Thanks, Buddy! I placed the order today. Once again, thanks for running such an awesome business!
— Jon H., Syracuse, NY
I think you guys are great. Who knew I could get comics to go along with some of the best books ever written. Your classics collection is awesome. Very patient customer service people are also very helpful.
— Linda F., Green Bay, WI
Between the usual outstanding service and great weekly discounts, you guys continue to be my top online source for comic book shopping. Thank you and keep up the great work!
— Nick Z., New Hyde Park, NY
Great service, quality merchandise, and fast shipment.
— Phillip M., Mableton, GA
Always had the best service from this site, I hope the company continues to grow and improve, many thanks.
— James M., Nottingham, United Kingdom
I wanted to take a moment and express my genuine pleasure doing business with you. My order showed up in excellent condition, complete, and in the time frame advertised. Your customer service is appreciated, keep up the good work!
— Eric D., Destin, FL
This is my primary online source for comic book shopping. Your outstanding service and reasonable prices always have me coming back. Keep up the great work!
— Nick Z., New Hyde Park, NY
I will continue ordering from you. Your service is always excellent, my orders arrive within the week, and everything is in great condition.
— Kenneth S., Plano, TX
Great service, quality merchandise, and fast shipment.
— Phillip M., Mableton, GA
Amazing service, keep up the good work.
— Daniel L., Stanton, CA
Hello Buddy, how are you? Just to let you know that I`m pleased with the check that I received for my collection. You should be proud (you probably are) of the people you have working for you. Everyone I talked to was helpful and assisted me in questions I had. The pre-paid shipping labels were also a plus. Thanks for the personal response. Yes, I am looking forward to doing more selling/trading with you in the near future.
— Stan B., Oklahoma City, OK
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