Customer Feedback
You can reach us at service@mycomicshop.com
View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection
Our Service
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As always, I appreciate you all! Top notch customer service every time!
— Michael T., Bristol, IN
I wanted to let you know that I was very happy to see Anomaly HC in stock, with artwork that comes to life with a UAR app. and even happier to get the best packing and shipping ever!! I requested Priority USPS mail, and the book was sealed with a plastic bag, taped, and in a good-size box with white packing balls and labeled FRAGILE. The quality packing kept the book safe, dry, and dent-free! It was delivered on Monday, August 5, during Hurricane Debby, through heavy rain and high winds. The outer box had some light raindrops on it, but not much, and I am grateful to the USPS driver who handled it with care during the hurricane.
I'm so glad that MyComicShop doesn't sacrifice quality over quantity, as Customer Service took time to contact me about a comment I made to be sure everything was correct. Everything worked out great! MyComicShop's team is the best of the best, and so is the great quality of the comics with the best prices and discounts!! I found a gem in the dollar bin sale: Shifter HC, Anomaly, 224 pages!! I can't believe there are still 2 HC in stock, near mint, at only $7.
Thank you very much!
— Richard M., Orange Park, FL
I want to give a shout-out to the preorder/subscription department. You guys are the best. Always answering my questions and helping me out when I think I may have goofed on a subscription. I just love, love, love MyComicShop. You are my go-to for finding missing issues and getting new issues, and you pack them so well when I receive them. Keep up the great work that you do. Have a great rest of the summer.
— Patricia J., Bellevue, NE
Thank you for the amazing customer service so far. I look forward to ordering more from you.
— Pavel R., Port Moody, Canada
Thank you, as always, for your excellent service and amazing website!
— Jim F., Niskayuna, NY
Thanks! You guys are the best! Excellent website and superb service!
— Ryan C., Loves Park, IL
Thank you for the awesome selection and great service!
— Sylvain B., Terrebonne, Canada
You guys are awesome! Your customer support helped clear up some inquiries I had about shipping. Thanks!!
— William N., Harrison, ME
I appreciate the great customer service! Accurate grading! Wonderful selection of back issue comics!
— Marco V., Saint Clair Shores, MI
Always a great selection, great inventory, awesome service, and secure packaging!
— Alfredo A., Knoxville, TN
I loved the order I received from you guys before and will be buying many more. Thank you for the service and quick delivery!
— L M., Salisbury, NC
Your service and selection is always fantastic! Thank you so much!
— Matthew G., Mifflinburg, PA
Thank you MyComic Shop for keeping me aware when a subscription order is no longer available by the publisher. You all are on top of your game! Love, love, love this shop!
— Patricia J., Bellevue, NE
Had a phone interaction with a member of your staff. I had a question regarding GI Joe 307 and the delay from Image. He quickly and efficiently was able to get me the answer I needed and was extremely courteous throughout the call. Great service is always appreciated!
— Ramon C., Aledo, TX
Thank you for the great selection, service, and deals!
— Wah W., Houston, TX
I want to say "Thank You" for reprocessing my order and sending it out fast after it got lost in the mail. The customer service representative on the phone was very courteous and answered all the questions I had concerning the process.
— James B., Newark, CA
Thanks for always having a great selection along with great service.
— Phillip B., Vacaville, CA
I have been a loyal customer for many years and just wanted to take this time to thank you for the great customer service. Your web site is the perfect place to acquire back issues. It is much appreciated. Thanks again.
— James P., Dover, NH
You guys are first-rate! I love the selection and prompt service! Merci beaucoup!
— Albert C., Plano, TX
Thank you for the great selection and the great service!
— Sylvain B., Terrebonne, Canada
Not that long ago, I had a problem with one of my preorder items, and the response was corrected quickly. (I received the incorrect cover, and you immediately sent me the right one.).
I just wanted to thank you for the customer support you provide. There are a lot of other comic shops that will just shrug their shoulders and not fix any issues.
I'm happy to be a customer of yours and appreciate your work.
— Chase B., Huntsville, TX
I just wanted to say thank you for the recent extra work you did for me and the help and professionalism with our communications. You really have the best preorder service on the internet, and I just wanted to let you all know that your hard work and dedication in making sure even nitpickers like me get our comics are very appreciated by this long-time customer. Please keep up the great work and enjoy your weekend.
— John E., Ellisville, MS
Thank you for the great service and comics selection!
— Sylvain B., Terrebonne, Canada
Every time I order from your site I always receive what I ordered quickly and packaged well. This is my favorite place to buy single back issues. I appreciate your employees and will continue to order when I can. Thanks!
— Randall B., ERWIN, TN
As the years go by as a subscriber, it is amazing that I have never been disappointed in the superb customer service that is Lone Star's alone. Why go anywhere else ?
— Howard D., Saint Cloud, FL
Thank you, all! I appreciate your quick service and response times. You are quickly becoming my #1 place to order online.
— Michael K., Ann Arbor, MI
Great selection and service! Thank You!
— Andy P., Jefferson City, MO
MyComicShop has superior customer service on any level you can imagine. It is absolutely the best place for all your comic needs.
— Howard D., Saint Cloud, FL
I just want to say a big "thank you" to your subscription team. I have subscriptions mailed monthly, and I had a piggyback that I had thought would have been mailed with my upcoming subscription, but it turned out I would have had to wait until a later shipment, but you worked it out so I could get my piggyback sooner. I really like MyComicShop; they do all they can to satisfy the customer. I have been with MyComicShop for quite awhile and continue to be pleased. I was able to find missing comics, and now that I have joined the subscription "club," I have been so appreciative. Keep up the great work, MyComicShop, and thank you again.
— Patricia J., Bellevue, NE
I just want to give a shout out to whoever y'all have working customer support on social media. I don't know if it's a whole team or just one person, but my interactions with the mycomicshop.com Twitter account have been nothing but immensely pleasant, helpful, and rewarding.
— Josh C., Cullman, AL
Thank you for always having a great selection and prices, along with a great staff!
— Phillip B., Vacaville, CA
I really want to give kudos to the preorders and subscriptions team for being great at answering my questions and helping to explain preorders and subscriptions. I have such a long list that I am trying to make sure to stay on top of it, but at times I don't understand how it really functions. But I am getting the hang of it slowly but surely. Anyway, Lone Star Comics has been great at helping me complete my past collections. I have been collecting and loving horror comics since I was little, and still to this day, I enjoy them. Thanks, Lone Star, for all your great customer service and for mailing comics in great condition. Have a super day.
— Patricia J., Bellevue, NE
What a great way to start 2024... accurately pulled titles, helpful and friendly customer service, bank vault packaging, and ultra-speedy service. My hats off to Lone Star Comics!!
— Howard D., Saint Cloud, FL
I just received my book today, which was delivered lightning fast and was packaged impeccably as usual.
I just wanted to acknowledge and send you a sincere thank you for your outstanding customer service. Whenever I am in the market for big books, you are the first website I visit and purchase from.
Thank you again, and may you have a blessed and prosperous new year!
— Martin P., Winnetka, CA
I hope you are having a wonderful day.
I have just received my shipment from you, and it's my first buying experience with you, and I have to say I'm totally impressed with everything. The packaging is amazing, the customer service is wonderful, the shipping cost is affordable, and of course the comics are impressive.
I have since bought more from you. Keep up the great work. I look forward to a great relationship with you.
Thanks from the other side of the world (New Zealand).
— Aaron H., Hamilton, New Zealand
I really want to thank you. You truly care about your customers. Being your customer really makes me happy, and I will continue to be.
— Yaren Ü., , İstanbul
I just wanted to say I appreciate everyone's hard work and dedication. Your website is super easy and hassle-free, especially for someone who is not as tech-savvy as I am. Wonderful customer service too! THANK YOU!
— Mark B., CONCORD, NC
Thank you! You always have good service.
— Scott J., Louisville, GA
Thanks so much for the continued amazing customer service and being such nice guys to deal with.
— Jeff W., Celbridge, Ireland
It is a pleasure, as always, to be able to trust a company with the ability to combine great customer service, a fabulous selection of books, solid packaging, and speedy delivery. My choice for my comic book needs is always Lone Star!
— Howard D., Saint Cloud, FL
I wanted to provide positive feedback as your team has been fantastic to work with and has been very responsive and willing to explain when I have questions. Honestly, that's quite refreshing! The books are always shipped like a vault, and they come in very well protected. It's a great product offering, and I wanted to congratulate you on what you are doing.
— Robert M., , Canada
I just want to give a shout out to your customer service team in Preorder and Subscription service. They were great at answering my multitude of questions.
— Patricia J., Bellevue, NE
Thank you for the spectacular service each and every time I place an order. I always appreciate the quality you provide.
— Jeremy B., Effie, LA
Just keep up the good work. I've been a client for years, and you guys have always come through with impeccable service! Thank you!
— James F., Brasília, Brazil
Wonderful service!! One of the best comic stores in existence!
— Jeff L., Waynesboro, VA
You are awesome! There was a mistake on my order. I emailed in, and everything was resolved! You communicated with me and helped me through the whole thing. Thank you again.
— Scott P., Eminence, KY
What can you say about Lone Star? They have perfect title picking, bank vault packaging, speedy delivery, and perfect customer service. That's what you say about Lone Star!
— Howard D., Saint Cloud, FL
Thank you all for the replacement books you recently sent me; it was very nice of you. I appreciate it. Take care, and good luck with everything.
— Jason H., Decatur, AL
A very happy customer. Your customer service is amazing, and your auctions have the best selection—I love that they’re weekly. Thank you!
— Sean M., Herndon, VA
Your people are the best I've dealt with. My orders have always been correct and packed awesomely. I have not had a problem with any of them (104 so far). I have dealt with others, and it seems it takes many more days to even get a shipping notification that it's on the way. You guys are fast; you get it together and shipped out quickly. The order is put together correctly, and boom, out the door. That's why I keep ordering from you. Many, many thanks to you and your crew. All in one day, I love it. Keep up the stupendous work you do so well.
— Kevin S., Golden, CO
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