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Customer Feedback

If you would like to contact us, you can reach Lone Star Comics at customerservice@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection


Satisfied Customers

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I always appreciate your suggestions on pricing. You've done a great job for me in the past. With your knowledge and experience you've suggested prices higher than what I was thinking...and they sold, so your suggestions make me extra money.
— Bob C., Medford, OR

I've been purchasing comics from mycomicshop.com for over a year. You are my favorite retailer. Best back-issue selection I've encountered. Comics always ship on time and arrive in the condition promised.
— Ryland K., Oradell, NJ

Happy 'Beginning of Fall' to Lone Star Comics. Here's my next batch of comics for trade. I've kept your staff busy the last couple of months with my comic trades and buys. I appreciate the hard work that Lone Star Comics does to help ensure that everything runs so smoothly - the quick note from Buddy to let me know my offer has been approved, the employee at the Ft. Worth store who happily takes my box of trade comics, the confirmation e-mail to let me know my lot has been received, Steve writing to inform me of impending payment or issued credit. Such a great system and great customer service! Thanks so much.
— Michael T., Fort Worth, Texas

Hi Matt, it really has been a pleasure consigning comics with you. You guys have been very professional and thorough and helpful. I could give a real ringing testimonial to the effectiveness and success of your consignment service.
— John P., Beloit, WI

I really enjoy your site. So far I've sold a bunch of "commons" and made two purchases. An interesting by-product of using your site is that it helps me hone my grading skills. This year I've been trying to objectively improve my grading. I recently purchased the Overstreet grading guide and want to master the art. While my primary goal is selling the raw comics in this transaction, my main drive for using your site is that it provides a check on my grading. So far it has been an absolute pleasure doing business with you. Keep up the good work.
— Dennis R., Catonsville, MD

I do my best to recommend you to any comic collectors I meet. The services you provide offering trade credit, wish list creation, auctions, store drop-off and pick-up, etc. make it very easy to be a returning customer. Thanks again for what you do.
— Michael T., Fort Worth, TX

I wanted to express my gratitude for the way my trade was handled. Even though there were some differences in my grading and yours, I never felt that I was treated unfairly ($265.31 value by my grading; $265.57 by your grading). I like the fact that I had the opportunity to get the books back you graded lower than me, although in this case I didn't use that option. The whole process was pretty simple. What surprised me most is the ease of recording the books. Your catalog system is easier to negotiate than other sites that are set up specifically for that (sites that charge fees). Anyway, I placed an order just now and it was nice to save some money in my bank account by using credit instead. Thank you for continuing to be the easiest online comic shop to buy from.
— Pat T., Helena, AL

Buddy, the pleasure is all mine. I can't count the number of times your staff have upgraded my submissions and paid a higher than anticipated price. All the kudos and testimonials from your many customers are right on the mark....you guys are a credit to not only comic collectors, but all businesses.
— Marty B., Monroe, OR

Consignment sales have gone very well so far this year. I sure hope this is an indication of a very good 2012. Can't tell you enough how much I appreciate the amazingly great service you provide. You just cannot find a better place to sell your comics.
— Steve S., Newbury Park, CA

Merry Christmas Buddy!!! And a big thank you to everyone at Lone Star Comics for all their great work this year. It is a pleasure doing business with you and your staff. There is no place else I could have sold my comics as easily and for as much value as at Lone Star! Happy Holidays!
— Steve S., Newbury Park, CA

Mycomicshop.com has been an incredible service that I would highly recommend to comic collectors like myself. Your staff and service have been extraordinarily professional! Many thanks!
— Matt H., Martinsville, IN

Conan, you and your staff treated me so well--and sold my comics so painlessly--last time that I'm back for another round of consignments. Thanks in advance!
— Paul Y., Nashville, TN

Hi Buddy, I used to buy comics by mail from you when I was a kid in Nesconset, NY with my friend Frank P. You gave us great service! Thanks for the memories!
— Rob P., Nesconset, NY

Your site is fantastic, an outstanding tool for collectors and fans. Over the years, I collected the comics and graphic novels I loved, heroes I followed, or just stories I enjoyed reading. Some from my childhood collection is here, but sadly my mother sold most of my comics in a yard sale while I was away at camp many years ago. Some of the comics I'm offering for sale are from my wife's childhood collection. A knowledgeable friend helped me grade the books, but I trust your judgment. He was also the one who told me 20 years ago to store them in bags, for which I am very thankful! From all of the comments of former customers, I know you will be very fair. Thank you for the opportunity and your great site.
— Steve G., Carmel, IN

I love using your online system to sell comics because I feel like I have my own comic books store :-)
— Aaron G., Santa Monica, CA

I wanted to thank you for providing such a great website. Even apart from the ease at which we can buy and sell, it's a treasure trove of information on comics. Providing descriptions and photos for each individual comic has made your website one of my most visited sites on the internet. You're helping to make this hobby more fun AND affordable!
— Ryan L., Moses Lake, WA

Lone Star Comics always provides great service. Your comic buyers grade comics fairly and payments are hassle free, regardless of whether store credit or cash is requested. The consignment service allowed me to sell several comics that were older without the hassle of trying to grade them myself and sell on eBay or another site that has tons of fees attached. As for comic purchases, Lone Star Comics is simply the best, from ease of order, preferred customer discounts and great, safe packaging. Thanks a lot!
— Henry M., Milford, MA

I was not aware of the retraction option for sell/trade transactions. This is just one more reason why I continue to do business with you - selling, trading, and buying. I have been a loyal Lone Star Comic customer for over 30 years now and even though I no longer live in Texas, I have yet to find another comic store that offers what you all offer. In fact, I am readying another shipment of comics to send to you that should be leaving Colorado in the next 24 hours.
— Charles T., Louisville, CO

I want to give credit where credit is due. After years of hiatus from collecting comic books, your website is directly responsible for me getting back in the game. With Mycomicshop’s ease of use, the selection, and the low prices, I have become an active collector again. This time I will not lapse and you have a customer for life.
— Jerry A., Denver, CO

I might not write and say a lot about you guys, but this is the time I should and will. Over the past several years as I've dealt mostly with Buddy and Este, I've been continually impressed with the integrity and professionalism demonstrated. I've had dealings in the past with other retailers who unfortunately lived up to my skepticism, but Lone Star Comics is different. What you were able to accomplish for me confirms my "faith" in you all the way up and down the line. Again, Asher, my thanks and deep appreciation for your dedication to "fixing this problem."
— Len M., Natchez, MS

Hello, Lone Star Comics! I'm looking forward to doing more business with you in all ways: trading, selling, buying, and consigning! Here is my first batch for consignment. I love what you've been doing with your website. The Mycomicshop site is my favorite comic site of all. Thanks Buddy, and thank you Asher.
— Fred M., Holland, OH

Dear Conan and Lone Star Comic crew, Wow! I am very impressed with your consignment service. I got roughly the purchase prices I wanted for everything that has sold thus far (and probably could have gotten more for the Green Lantern #76 had I not chickened out and marked it down after a week!). Your team handled everything expertly, from the fair grading to the scans, the postings, and finally the payment. I don't know when I'll have such a slew of desirable books to sell again, but I'm certain I'll send them straight to you when I do. Thanks for everything. I'll look forward to the check!
— Paul Y., Nashville, TN

This is my 7th time selling stuff to you Lone Star Comics! At this point, you guys are the only place I sell my comics to. You all ways make me feel like a valued customer when I'm selling my comics. You guys never make me feel like my stuff is worthless junk. You make me feel like my stuff is valued and wanted. I'm always upgrading my collection, looking for higher condition comics. When I do, it's extremely nice to know I can sell my doubles for a reasonable price. In the past, when I've taken my dupes to a local comic shop, they tell me they can only give me 5 to 20 cents per comic because no one wants them, not even the key issue. You guys never do that to me. You have never low-balled me on anything. Rather, it's been the opposite. I've sent tons of comics to Lone Star Comics. You even grade some of my comics higher than I did, even though it meant you guys are going to have to pay more for them. I really want to thank Lone Star Comics for giving me a place to go when I want to sell comics. I also want to thank you for processing my stuff very quickly and sending out payments just as quickly. For all these reasons, this is why I only sell to Lone Star Comics and no one else. Thanks again!
— Wil B., Noble, OK

Just sitting here listening to my favorite music and browsing mycomicshop.com and had a few thoughts I'd like to pass on to you. I love you guys! You have just about anything I want in comics and if you don't, all I have to do is put it on my wish list and in a while, sure enough, I get an email that let's me know you have it. And I can't get over how you guys are so reasonably priced. What your prices tell me is that you really care about people reading comics and how much you love this media. Thank you for that. The shop nearest to my home is 30-plus miles from me. I did not get any of those feelings there. It was unfriendly and getting into this hobby at 37-years-old, I found them unhelpful. I'd like to tell you that the way your website is organized is very helpful to someone just starting out in comics. For all of the people at mycomicshop.com, thank you and keep it up. After three-plus years in this hobby, when people ask what the name of my shop is, I tell them, "Mycomicshop.com. They're the best place to shop in the hobby!" Sorry for geeking out. Just wanted to let you know.
— Andy L., Menomonie, WI

Buddy, good day sir. I've been using your site for a few months now to sell/trade for both myself and a former comic book shop (now game store). Between my account and the one I created for the store, we've done a couple dozen transactions of around 15-20 long boxes worth of comics. These have been great in turning unwanted comics into cash or trades for something I want. I couldn't be happier with the way you handle your business. Currently I have 2 long boxes of recent transactions I need to ship you. And it looks like at the current rate of my listing all the comics I have available for you (nearing 5000 and rising!) and your want list, we'll be doing a long box or two a month for several more months. Shane, by the way, has been great in answering my questions and always answers any questions with blinding speed!
— Wes H., Lake Oswego, OR

Hi, MyComicShop. I've sold comics to you guys five times in the past year. I've always had nothing but very good experiences when dealing with you guys. I want to thank you for that. You guys are now the only place I sell my comics. I always feel like a valued customer when selling my doubles and other unwanted comics from my collection. Now I'm giving your consignment option a shot. If these books do well, I'll be sending a lot more to you guys. I'm looking forward to another outstanding transaction. Thanks again.
— Wil B., Noble, OK

Dear Mr. Saunders, As a fan, I've been collecting and reading comics since I was twelve. And now as a school teacher, I use comics to help reluctant readers and as incentives for student performance. Over the years, I have found that it is hard to find reliable, affordable comic outlets with great service. Your website is a blessing and I hope to visit one of your Texas stores someday! In the meantime, I want to share what I have discovered with other collectors who love this medium as much as I do. Once again, thank you for everything you've done and keep up the great work!
— Lou R., Tampa, FL

I've been a long time buyer from MyComicShop, but this is my first time selling. I'm greatly impressed by how easy and straightforward the process has been so far. Thank you so much for your dedication to professionalism and your passion for the comics business! I know MyComicShop will treat me fairly, whether I am buying or selling.
— Emily T., Holstein, IA

Buddy, this is my 200th trade/sell transaction with you and the great folks at mycomicshop. I can honestly say that I have never had a single issue with any of the transactions. Your customer service is unparalleled. You all are simply the best in the business. My best regards.
— Andrew B., Hopewell Junction, NY

I wanted to touch base to let you know that I recently bought yet another great batch of Silver Age comics from you! Your website is absolutely the best! As opposed to ordering a comic that is described as "VF" and then hoping for the best (as required by one of your competitors), I can actually see large scans of the exact comic that I will receive! Moreover, I appreciate the fact that you guys don't first raise prices before implementing a codeword, and therefore the savings realized by your customers are real! You guys are the best comic dealers with the best comics selection and the best website on the planet!
— Joel P., Cincinnati, OH

Buddy, I've dealt with Lone Star Comics in the selling of comics for a several years now, and it seems that every time, you find some way to pleasantly surprise me. Your generous offers seem to get better with time, your grading never disappoints and continually teaches even this old-timer of over 40 years of collecting new things to look for when fairly grading (and your grading is the fairest and most accurate in the business). Your rate of turnaround is extraordinarily fast; it seems like no time between the time books are submitted and the time I have a check in my hand. Your inventory and pricing are unsurpassed on the buying end, too. I still cringe at the time I spent selling on eBay, and wish I had all those dollars back and had known about Lone Star from the beginning. We've just concluded another transaction, and it's truly a comfort to know you and your staff is always there for ANY comics related need. As pros, you can't be touched; as the friend you've become, Buddy, you could never be replaced or surpassed. Many thanks and the happiest of New Year's wishes to the most deserving folks I know". I truly mean every word, Buddy. I hope to get to shake your hand one day.
— Gary M., Huntington, WV

Buddy and team, back for another trade. As always, highest marks on all aspects -- grading, prices, packaging, customer service -- you've got it all. On top of all of this, you've really added another level of fun to my hobby. I really enjoy trolling flea markets and yard sales looking for that book I can get for a bargain in order to trade up with Lone Star Comics for something that I want. Again, all the thanks in the world to Buddy and team.
— Robert F., Clayton, NC

Hello again to Buddy and the Lone Star Comics team. This is my 4th comics trade. No kidding around, I've been buying and trading for 25 plus years, but I've never been treated more fairly by anyone. Highest marks and kindest regards as always.
— Robert F., Clayton, NC

I have been a loyal customer for several years now. I must comment on your new website design: FANTASTIC! Your site really showcases the thought that went into it by your designers and product managers. I am responsible for the web site of a national cable TV network. We just went through a site redesign ourselves. Your site illustrates the passion and commitment your company has for the comic business. Mycomicshop.com is not just an e-commerce site, but a site for comic references for collectors and non-collectors alike. This is how an e-commerce site should look. In addition, your site has a dedicated customer service team behind it. Thanks again for the great comics and customer service. I always come back because mycomicshop.com values the customer first. Cheers. P.S. As a technology leader (VP of Emerging Platforms) at my company, I would like to inquire about the technology your company utilized to construct the Lone Star Comics site. And if you are ever in our headquarter city, I extend an offer for a tour of our network.
— Andy D., A cable channel, USA

Wow Buddy, amazing to hear from you personally. Also just wanted to personally say thank you. I have been ordering from mycomicshop.com, which I found through ordering on eBay years ago. You guys have awesome prices and I always keep an eye on your preferred customer discounts as well. Every time I've had a concern or special requests, your staff has been courteous and prompt in replying and resolving any issues. Thanks for being there for my back issue needs.
— Daniel D., El Mirage, AZ

Dear folks, I've been a comic book fan from 1968 and the age of 4. Just looked at your new site design. Absolutely stunning! Excellent, spacious layout, huge quantities of information of immense use to anyone interested in comics history and content. The new look is extremely easy-on-the-eye with easy-to-use systems and links. Not just a site on which to BUY comic books, but a resource from which to LEARN about them. Possibly the biggest boon to the comic collector of the last decade. And thousands of comic books at very reasonable prices! Consider yourselves no-prized (platinum edition)!
— Marcus F., Cambridge, United Kingdom

Buddy, I have been selling comics to Lone Star Comics now for nearly six months. To say that I have been satisfied with the results of selling my comics to your company would be a huge understatement. The advantages over eBay and other means of selling are too many to even list. But most importantly, Lone Star takes all of the hassle out of trying to sell a large number of comics. There is no better and more efficient way for an individual to sell comics than offering them to Lone Star Comics. It is just a great way to sell part of your collection and get a more than reasonable price for it. I also want to say that working with everyone at Lone Star Comics is a real pleasure. They are very professional and always extremely courteous. I have really benefited from the extra time that Este has spent helping me understand the grading on my books. So I would like to extend a big thank you to everyone at Lone Star Comics and I hope we can continue to do business for a very long time.
— Steve S., Newbury Park, CA

Just wanted you guys to know how much I appreciate your manner of conducting business. I've always been wary of doing business over the web and through the mail, but you have strengthened my faith that some still take pride in their work and operate with integrity. When recently deciding to sell a few of my comics, and having then peddled them around at local shops and on many web sites, your offer beat all the rest. So, taking the advice from your customer feedback, my comics were shipped on a Tuesday, and the "CASH-IN-A-FLASH" Lone Star Comics check was in my hand that coming Monday! Also, your free online system for recording, selling, and buying comics makes the entire trading process fun and easy! Thanks again for (as advertised) your fair offer, honest grading, speedy service, and prompt payment. I look forward to making Lone Star Comics and mycomicshop.com my first choice for a happy comic business experience.
— George L., Winston-Salem, NC

Let me begin by singing some praise about your organization. So far I've bought twice from you and traded once and in each case I was very pleased with both product and service. It's obvious that you have an old school mentality concerning how you regard your customers and I look forward to a long business relationship. Again, thanks for the exceptional service and fair treatment.
— Robert F., Clayton, NC

Gentlemen, I expected some grading deviation and I'm actually pleased that I was as close as I was in most cases. I was pleased with the books that I bought from you recently and I am now very pleased with the type of trading partner you've turned out to be. Now that I've tested the waters, count on me being back in touch with another trade list consisting of more "keys" and fewer "rank-and-files." Again, thanks for treating me fairly.
— Robert F., Clayton, NC

Once again, an absolute pleasure doing business with Lone Star Comics. Especially since I sent these Friday. You guys rock. Your company is the reason comics remain fun and accessible for future generations. Now more than ever, people need to discover the magic of this entertainment forum. At a time when our sports zeroes continuously drop the ball, these fictional characters show what can be. Thanks and Semper Fi!
— Chris A., Sanford, NC

Buddy, Thanks for the personal reply. I'd just like to say I'm quite impressed with the professional manner in which run your business. I'm an engineer by trade, and I'm very impressed with your buy/sell system from the technical side. I imagine the inventory control system must have been a real challenge to put together! Please keep up the great job you are doing, it's appreciated.
— Frank C., Harvard, MA

Mr. Saunders, I just wanted to say that you run a fine organization. Your automated system is awesome and it seems to me it has to be well worth what you paid for it. The comics I am trading-in are for credit only, and I like that because this gives me a chance to fill holes in my collection and do up-grades. Thanks for what you do. You are making my hobby a lot of fun. Each and every one of my emails have been answered quickly and professional. Since I have retired from the US Army (18 months ago), I have traded you over 1,200 of my comic doubles. I am 53 years old and have been a collector, really just a reader, who has kept his comics for over 40 years. I have approximately 18,000 in my collection.
— John E., Kennesaw, GA

I had a very valuable and rare collection of Golden-Era Superman-Tim comic books published in the 1940's and early 1950's. I was impressed by the Mycomicshop.com website and the information provided on how to sell a full collection out right. I emailed a list of my comics along with scans. Within a couple of hours, I received a personal phone call from the owner, Buddy Saunders. He said he was ready to meet my asking price providing that the books were as described. I was reluctant at first on sending the books on faith, but Buddy spent some time with me over the phone and eased my concerns. Yet, because we were talking a lot of money, I double checked the Mycomicshop.com website and noticed that there were multiple store locations and a link to the Better Business Bureau. I also checked the Mycomicshop feedback score on eBay. And, finally I checked with the Better Business Bureau. In the end, I was convinced that that this was a very legitimate business with high ethical standards. I mailed my comics the very next day via USPS (registered/insured as Buddy suggested). The following day, I received a call from Buddy telling me that he had received the comics and that they were as described. Buddy again agreed to my asking price over the phone without any price negotiation. I received an email the same day confirming that a Lone Star Comics company check would be mailed to me the following day. The check arrived promptly. Thus, within the space of five days, Lone Star Comics received my 22 Superman Tims, and I had a check in hand. I could not have been better pleased. I am a very satisfied customer and I highly recommend Lone Star Comics.
— Scott B., Dresden, Tennessee

Hi Buddy, I currently have a batch of books at your place being reviewed for trade. Once I have the offer for store credit back I will be placing another order. I also want to take the time to say that the comics I’ve purchased from you have been exceptional. I know I’ve gone over this before, but I can’t emphasize enough how nice it is to know that I’m getting my money’s worth. Also, your website is just phenomenal. I can honestly say now that I don’t even consider anyone else but MyComicShop.com for my collecting wants. Thanks again for your time and consideration. I look forward to many more purchases from you in the future.
— Jay S., Spencerport, NY

Buddy, I've not counted the number of times you've bought books and/or collections from me, and I sometimes think the experience can never get better. Then came my last transaction. I offered a group of comics that I bought with the express purpose of reselling to Lone Star Comics (with the exception of a couple of issues I kept myself). When your offer came back, I was absolutely blown away! You graded many of my books higher than I did, and the offer far exceeded what I had anticipated. When I think of the ease you provide vs. the expense and hassle of eBay, not to mention the generosity of your offer...I'm forever thankful that I've found you. I look so forward to future transactions, and I recommend to anyone to go to Lone Star Comics before even remotely considering doing anything else with comics they want to sell or trade. It's great to know you and know I'm always in good hands.
— Gary M., Huntington, WV

Hi guys, as a recent visitor to your Central Arlington Store (on 3/24/10), I wanted to praise store and staff. I am from Conway, Arkansas, which is just outside of Little Rock. I was so impressed by your staff. The assistant manager was there and he was incredibly nice and helpful. I had my seven year old daughter and three year old son with me. Your assistant manager was extremely nice to them, giving them free comics. They loved the free books and, along with the assorted books, toys, and sticker albums I bought for them, they left on Cloud 9. Your store looks terrific. I have traveled to New York a lot with my job and I think I have been in every hobby shop/game store/comic book store in the city along with pretty much every store in the Dallas area, as well as stores throughout Arkansas, Missouri, Louisiana, and Texas. Last count, I think in the last 15 years, I have now been to over 120 different comic/game/hobby stores and I have never been in one nicer than yours. I ran a Hobbytown USA franchise for several years and have been to dozens of other Hobbytown stores along with the comic book stores I mention above and I have a deep appreciation for a nice store when I see it, and I have never seen one any better than yours, be it a Hobbytown USA franchise, a game store, or a comic book store. Great job guys!!! Stores like your Central Arlington store and the staff in it along with all of the joy the comics bring me and my kids are some of the reasons I have been collecting for nearly 30 years. Keep up the awesome work.
— Rodney P., Conway, AR

Hi Buddy, I just wanted to send a quick note about my most recent trade offer from you. It was great. I expected to get offered about $125.00 or so and you actually offered $197.00 in store credit. All I can say is WOW and thank you. Thought I would share my story with you and let you know again that I really enjoy your website and its ease of use. I’ve spent many hours pouring through the books you have available going over and over the titles and issues I’d like to have in my collection. All I can say is I haven’t found another store I’d feel comfortable using. I know I’m not a big customer for you, but the service I’ve received thus far makes me feel like one. You’ve not only turned me into a loyal customer, I’m also a raving fan of Lone Star Comics.
— Jay S., Spencerport, NY

Hi Buddy! Naturally, I really appreciate your honest grading, as you gave me a lot more credit value than I expected by upping the grades on issues I graded lower. You can probably tell I'm from the old school of grading lower grade books. It's hard for me to adjust, but it got me a lot more credit! Thanks! Naturally, I approve this transaction, I will be sending you more (this is a heck of a lot easier than eBay), and I hope you get more Marvel Golden and Atlas Age Masterworks in stock, as I guess that's my main area of interest these days. Thanks again!
— Gene K., Waterloo, IA

Thanks so much for being there. For personal reasons, I’ve needed to liquidate my prized comic collection of 40 years. I procrastinated, moved them around, sold a few on eBay, but really just let them sit for a very long time. Then, finding you, you purchased my bulk as a collection, but advised me to sell my older and key issues via your online want list system where I'd likely do better. I appreciated that you tried to help ME on what to do vs. just “sell it to us cheap”. I think I’m about at $10,000 just from you. So, finally, I’m about to send my prizes, and I have confidence you will be fair. I considered CGCing my gems – but your offers are truly fair given you of course need to turn around and make a profit. I’m also impressed that you upgrade many of my comics above the grades I gave them, even though it meant you'd owe me even more money! So, thanks for turning something that could have been very, very difficult into a process that was easy and painless. Now, if I can only find a ‘mycdshop’ or ‘mydvdshop’ to buy those collections as well.
— Dan D., Leawood, KS


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