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Customer Feedback

If you would like to contact us, you can reach Lone Star Comics at customerservice@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection


Satisfied Sellers

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I love using your online system to sell comics because I feel like I have my own comic books store :-)
— Aaron G., Santa Monica, CA

Lone Star Comics always provides great service. Your comic buyers grade comics fairly and payments are hassle free, regardless of whether store credit or cash is requested. The consignment service allowed me to sell several comics that were older without the hassle of trying to grade them myself and sell on eBay or another site that has tons of fees attached. As for comic purchases, Lone Star Comics is simply the best, from ease of order, preferred customer discounts and great, safe packaging. Thanks a lot!
— Henry M., Milford, MA

I was not aware of the retraction option for sell/trade transactions. This is just one more reason why I continue to do business with you - selling, trading, and buying. I have been a loyal Lone Star Comic customer for over 30 years now and even though I no longer live in Texas, I have yet to find another comic store that offers what you all offer. In fact, I am readying another shipment of comics to send to you that should be leaving Colorado in the next 24 hours.
— Charles T., Louisville, CO

I might not write and say a lot about you guys, but this is the time I should and will. Over the past several years as I've dealt mostly with Buddy and Este, I've been continually impressed with the integrity and professionalism demonstrated. I've had dealings in the past with other retailers who unfortunately lived up to my skepticism, but Lone Star Comics is different. What you were able to accomplish for me confirms my "faith" in you all the way up and down the line. Again, Asher, my thanks and deep appreciation for your dedication to "fixing this problem."
— Len M., Natchez, MS

Hello, Lone Star Comics! I'm looking forward to doing more business with you in all ways: trading, selling, buying, and consigning! Here is my first batch for consignment. I love what you've been doing with your website. The Mycomicshop site is my favorite comic site of all. Thanks Buddy, and thank you Asher.
— Fred M., Holland, OH

Dear Conan and Lone Star Comic crew, Wow! I am very impressed with your consignment service. I got roughly the purchase prices I wanted for everything that has sold thus far (and probably could have gotten more for the Green Lantern #76 had I not chickened out and marked it down after a week!). Your team handled everything expertly, from the fair grading to the scans, the postings, and finally the payment. I don't know when I'll have such a slew of desirable books to sell again, but I'm certain I'll send them straight to you when I do. Thanks for everything. I'll look forward to the check!
— Paul Y., Nashville, TN

This is my 7th time selling stuff to you Lone Star Comics! At this point, you guys are the only place I sell my comics to. You all ways make me feel like a valued customer when I'm selling my comics. You guys never make me feel like my stuff is worthless junk. You make me feel like my stuff is valued and wanted. I'm always upgrading my collection, looking for higher condition comics. When I do, it's extremely nice to know I can sell my doubles for a reasonable price. In the past, when I've taken my dupes to a local comic shop, they tell me they can only give me 5 to 20 cents per comic because no one wants them, not even the key issue. You guys never do that to me. You have never low-balled me on anything. Rather, it's been the opposite. I've sent tons of comics to Lone Star Comics. You even grade some of my comics higher than I did, even though it meant you guys are going to have to pay more for them. I really want to thank Lone Star Comics for giving me a place to go when I want to sell comics. I also want to thank you for processing my stuff very quickly and sending out payments just as quickly. For all these reasons, this is why I only sell to Lone Star Comics and no one else. Thanks again!
— Wil B., Noble, OK

Buddy, good day sir. I've been using your site for a few months now to sell/trade for both myself and a former comic book shop (now game store). Between my account and the one I created for the store, we've done a couple dozen transactions of around 15-20 long boxes worth of comics. These have been great in turning unwanted comics into cash or trades for something I want. I couldn't be happier with the way you handle your business. Currently I have 2 long boxes of recent transactions I need to ship you. And it looks like at the current rate of my listing all the comics I have available for you (nearing 5000 and rising!) and your want list, we'll be doing a long box or two a month for several more months. Shane, by the way, has been great in answering my questions and always answers any questions with blinding speed!
— Wes H., Lake Oswego, OR

Hi, MyComicShop. I've sold comics to you guys five times in the past year. I've always had nothing but very good experiences when dealing with you guys. I want to thank you for that. You guys are now the only place I sell my comics. I always feel like a valued customer when selling my doubles and other unwanted comics from my collection. Now I'm giving your consignment option a shot. If these books do well, I'll be sending a lot more to you guys. I'm looking forward to another outstanding transaction. Thanks again.
— Wil B., Noble, OK

I've been a long time buyer from MyComicShop, but this is my first time selling. I'm greatly impressed by how easy and straightforward the process has been so far. Thank you so much for your dedication to professionalism and your passion for the comics business! I know MyComicShop will treat me fairly, whether I am buying or selling.
— Emily T., Holstein, IA

Buddy, this is my 200th trade/sell transaction with you and the great folks at mycomicshop. I can honestly say that I have never had a single issue with any of the transactions. Your customer service is unparalleled. You all are simply the best in the business. My best regards.
— Andrew B., Hopewell Junction, NY

Buddy, I've dealt with Lone Star Comics in the selling of comics for a several years now, and it seems that every time, you find some way to pleasantly surprise me. Your generous offers seem to get better with time, your grading never disappoints and continually teaches even this old-timer of over 40 years of collecting new things to look for when fairly grading (and your grading is the fairest and most accurate in the business). Your rate of turnaround is extraordinarily fast; it seems like no time between the time books are submitted and the time I have a check in my hand. Your inventory and pricing are unsurpassed on the buying end, too. I still cringe at the time I spent selling on eBay, and wish I had all those dollars back and had known about Lone Star from the beginning. We've just concluded another transaction, and it's truly a comfort to know you and your staff is always there for ANY comics related need. As pros, you can't be touched; as the friend you've become, Buddy, you could never be replaced or surpassed. Many thanks and the happiest of New Year's wishes to the most deserving folks I know". I truly mean every word, Buddy. I hope to get to shake your hand one day.
— Gary M., Huntington, WV

Hello again to Buddy and the Lone Star Comics team. This is my 4th comics trade. No kidding around, I've been buying and trading for 25 plus years, but I've never been treated more fairly by anyone. Highest marks and kindest regards as always.
— Robert F., Clayton, NC

Buddy, I have been selling comics to Lone Star Comics now for nearly six months. To say that I have been satisfied with the results of selling my comics to your company would be a huge understatement. The advantages over eBay and other means of selling are too many to even list. But most importantly, Lone Star takes all of the hassle out of trying to sell a large number of comics. There is no better and more efficient way for an individual to sell comics than offering them to Lone Star Comics. It is just a great way to sell part of your collection and get a more than reasonable price for it. I also want to say that working with everyone at Lone Star Comics is a real pleasure. They are very professional and always extremely courteous. I have really benefited from the extra time that Este has spent helping me understand the grading on my books. So I would like to extend a big thank you to everyone at Lone Star Comics and I hope we can continue to do business for a very long time.
— Steve S., Newbury Park, CA

Just wanted you guys to know how much I appreciate your manner of conducting business. I've always been wary of doing business over the web and through the mail, but you have strengthened my faith that some still take pride in their work and operate with integrity. When recently deciding to sell a few of my comics, and having then peddled them around at local shops and on many web sites, your offer beat all the rest. So, taking the advice from your customer feedback, my comics were shipped on a Tuesday, and the "CASH-IN-A-FLASH" Lone Star Comics check was in my hand that coming Monday! Also, your free online system for recording, selling, and buying comics makes the entire trading process fun and easy! Thanks again for (as advertised) your fair offer, honest grading, speedy service, and prompt payment. I look forward to making Lone Star Comics and mycomicshop.com my first choice for a happy comic business experience.
— George L., Winston-Salem, NC

Let me begin by singing some praise about your organization. So far I've bought twice from you and traded once and in each case I was very pleased with both product and service. It's obvious that you have an old school mentality concerning how you regard your customers and I look forward to a long business relationship. Again, thanks for the exceptional service and fair treatment.
— Robert F., Clayton, NC

Gentlemen, I expected some grading deviation and I'm actually pleased that I was as close as I was in most cases. I was pleased with the books that I bought from you recently and I am now very pleased with the type of trading partner you've turned out to be. Now that I've tested the waters, count on me being back in touch with another trade list consisting of more "keys" and fewer "rank-and-files." Again, thanks for treating me fairly.
— Robert F., Clayton, NC

Once again, an absolute pleasure doing business with Lone Star Comics. Especially since I sent these Friday. You guys rock. Your company is the reason comics remain fun and accessible for future generations. Now more than ever, people need to discover the magic of this entertainment forum. At a time when our sports zeroes continuously drop the ball, these fictional characters show what can be. Thanks and Semper Fi!
— Chris A., Sanford, NC

Buddy, Thanks for the personal reply. I'd just like to say I'm quite impressed with the professional manner in which run your business. I'm an engineer by trade, and I'm very impressed with your buy/sell system from the technical side. I imagine the inventory control system must have been a real challenge to put together! Please keep up the great job you are doing, it's appreciated.
— Frank C., Harvard, MA

Mr. Saunders, I just wanted to say that you run a fine organization. Your automated system is awesome and it seems to me it has to be well worth what you paid for it. The comics I am trading-in are for credit only, and I like that because this gives me a chance to fill holes in my collection and do up-grades. Thanks for what you do. You are making my hobby a lot of fun. Each and every one of my emails have been answered quickly and professional. Since I have retired from the US Army (18 months ago), I have traded you over 1,200 of my comic doubles. I am 53 years old and have been a collector, really just a reader, who has kept his comics for over 40 years. I have approximately 18,000 in my collection.
— John E., Kennesaw, GA

I had a very valuable and rare collection of Golden-Era Superman-Tim comic books published in the 1940's and early 1950's. I was impressed by the Mycomicshop.com website and the information provided on how to sell a full collection out right. I emailed a list of my comics along with scans. Within a couple of hours, I received a personal phone call from the owner, Buddy Saunders. He said he was ready to meet my asking price providing that the books were as described. I was reluctant at first on sending the books on faith, but Buddy spent some time with me over the phone and eased my concerns. Yet, because we were talking a lot of money, I double checked the Mycomicshop.com website and noticed that there were multiple store locations and a link to the Better Business Bureau. I also checked the Mycomicshop feedback score on eBay. And, finally I checked with the Better Business Bureau. In the end, I was convinced that that this was a very legitimate business with high ethical standards. I mailed my comics the very next day via USPS (registered/insured as Buddy suggested). The following day, I received a call from Buddy telling me that he had received the comics and that they were as described. Buddy again agreed to my asking price over the phone without any price negotiation. I received an email the same day confirming that a Lone Star Comics company check would be mailed to me the following day. The check arrived promptly. Thus, within the space of five days, Lone Star Comics received my 22 Superman Tims, and I had a check in hand. I could not have been better pleased. I am a very satisfied customer and I highly recommend Lone Star Comics.
— Scott B., Dresden, Tennessee

Hi Buddy, I currently have a batch of books at your place being reviewed for trade. Once I have the offer for store credit back I will be placing another order. I also want to take the time to say that the comics I’ve purchased from you have been exceptional. I know I’ve gone over this before, but I can’t emphasize enough how nice it is to know that I’m getting my money’s worth. Also, your website is just phenomenal. I can honestly say now that I don’t even consider anyone else but MyComicShop.com for my collecting wants. Thanks again for your time and consideration. I look forward to many more purchases from you in the future.
— Jay S., Spencerport, NY

Buddy, I've not counted the number of times you've bought books and/or collections from me, and I sometimes think the experience can never get better. Then came my last transaction. I offered a group of comics that I bought with the express purpose of reselling to Lone Star Comics (with the exception of a couple of issues I kept myself). When your offer came back, I was absolutely blown away! You graded many of my books higher than I did, and the offer far exceeded what I had anticipated. When I think of the ease you provide vs. the expense and hassle of eBay, not to mention the generosity of your offer...I'm forever thankful that I've found you. I look so forward to future transactions, and I recommend to anyone to go to Lone Star Comics before even remotely considering doing anything else with comics they want to sell or trade. It's great to know you and know I'm always in good hands.
— Gary M., Huntington, WV

Hi Buddy, I just wanted to send a quick note about my most recent trade offer from you. It was great. I expected to get offered about $125.00 or so and you actually offered $197.00 in store credit. All I can say is WOW and thank you. Thought I would share my story with you and let you know again that I really enjoy your website and its ease of use. I’ve spent many hours pouring through the books you have available going over and over the titles and issues I’d like to have in my collection. All I can say is I haven’t found another store I’d feel comfortable using. I know I’m not a big customer for you, but the service I’ve received thus far makes me feel like one. You’ve not only turned me into a loyal customer, I’m also a raving fan of Lone Star Comics.
— Jay S., Spencerport, NY

Hi Buddy! Naturally, I really appreciate your honest grading, as you gave me a lot more credit value than I expected by upping the grades on issues I graded lower. You can probably tell I'm from the old school of grading lower grade books. It's hard for me to adjust, but it got me a lot more credit! Thanks! Naturally, I approve this transaction, I will be sending you more (this is a heck of a lot easier than eBay), and I hope you get more Marvel Golden and Atlas Age Masterworks in stock, as I guess that's my main area of interest these days. Thanks again!
— Gene K., Waterloo, IA

Thanks so much for being there. For personal reasons, I’ve needed to liquidate my prized comic collection of 40 years. I procrastinated, moved them around, sold a few on eBay, but really just let them sit for a very long time. Then, finding you, you purchased my bulk as a collection, but advised me to sell my older and key issues via your online want list system where I'd likely do better. I appreciated that you tried to help ME on what to do vs. just “sell it to us cheap”. I think I’m about at $10,000 just from you. So, finally, I’m about to send my prizes, and I have confidence you will be fair. I considered CGCing my gems – but your offers are truly fair given you of course need to turn around and make a profit. I’m also impressed that you upgrade many of my comics above the grades I gave them, even though it meant you'd owe me even more money! So, thanks for turning something that could have been very, very difficult into a process that was easy and painless. Now, if I can only find a ‘mycdshop’ or ‘mydvdshop’ to buy those collections as well.
— Dan D., Leawood, KS

Hi Buddy, thanks again for the terrific service. I've really enjoyed buying, selling, and trading with you and your staff this past year, and will continue to do so. Have a great week.
— Chris M., Munroe Falls, OH

I've had a wonderful experience doing business with your fine company for the last year or so. Your honesty and integrity in evaluating comic book grades has made me a loyal (and exclusive) customer.
— Ryan C., West Lynn, OR

Once again, the ease-of-use of your sell/trade system has impressed me. The simplicity of this system makes my day, every day. Your system is the gold standard against which other websites that buy comics are measured.
— Phillip K., Astoria, NY

Buddy & Lone Star Comics, not only do you have so many wonderful comics available at mycomicshop.com at very reasonable rates, you also provide such an easy way to trade. Your trade offers are so much better than any other place where I have traded, bar none! I highly recommend Lone Star Comics to anyone who is looking to buy, sell or trade comics. Lone Star Comics/mycomicshop.com all the way!!
— Arlan S., Eugene, OR

It's been a pleasure trading with your excellent company. Not only has it made the comic book hobby fun for me, I have also discovered stories I never would have seen if it wasn't for your excellent inventory and trading service.
— Phillip K., Astoria, NY

Buddy, It's been nothing but a pleasure buying from you and selling to you this past year. I've stopped using your competitor all-together after dealing with your terrific website, and fantastic, prompt, and accurate buying and selling practices. I wish you and your whole staff a Happy New Year!
— Chris M., Munroe Fallas, OH

I really appreciate y'all taking the time to answer my question. Thanks for everything! I have shopped all the other comic sites online. T***, m***, D***, M***, M***,cs***, T***, and many more, and I can say in all honesty that Lone Star Comics is the very best! Outstanding customer service, excellent prices, accurate grading, unbeatable selection, you have it all! You are the best! Thanks again!
— Mike A., Edenton, NC

I found Lone Star Comics online and noticed they were selling a Radio Orphan Annie booklet. I had several of these that I wanted to sell so I wrote them an email asking if they might be interested. Not sure if I would get any response, as a lot of companies don't answer emails, I was pleasantly surprised to see my email answered, and very promptly. Lone Star Comics asked if I would send some scans of my items to them so they could review what I had to sell. Mr. Buddy Saunders called me within a day of my sending the photos and we made a deal over the phone. Lone Star Comics has done everything we agreed to and more. They acted quickly and it was a very smooth and pleasant transaction. I have found a company with which I will be happy to do business with in the future, whenever I come across comic books or other items of related interest. Lone Star Comics is working hard to please their customers in a time when customer service is all but lost. I highly recommend Lone Star Comics for purchases as well as sales of comics. I don't believe you will find a finer group of people.
— Tom L., Bartlett, NH

Thank you all so very much! You grading is thorough and is more than fair. I look forward to doing business with you in the future!
— David L., Tazewell, VA

Buddy, just a quick note to say thanks for a really good experience in selling my comics. I had also approached a large New York City buying group, but even a week later they had not even responded, although it took you only three hours! Believe me that in the future I will come to Lone Star Comics first. Your professionalism and courtesy are first class, and I greatly appreciate the service. Please feel free to use me as a reference to anyone who might want to know how exceptional you are.
— Craig S., Sugar Land, TX

Thank you, sir! Fastest deal ever! I only submitted my online offer about 3pm yesterday and yet tomorrow your next-day-air payment to me is due to arrive! Lone Star ROCKS!
— William F., Philadelphia, PA

Good morning Buddy, Shane, Este and all. You provided professionally grading for my comics along with a fair offer price. Thank you very much for your valuable time, and especially for the courtesy and friendliness throughout the transaction. Your phone calls and emails were most welcoming and helpful, as well as appreciated. Please consider this note as acceptance of your kind offer. Thank you again and stay well.
— Robert K., Kendall Park, NJ

I am absolutely thrilled with your company. The transaction was flawless at every step. You couldn't have a more fitting name for your business. Mycomicshop.com is now "my comic shop." I will never trade comics anywhere else. Thank you very much for your business and an A++ job!
— Nick C., Hollidaysburg, PA

I have been a customer of one of your competitors for over 20 years. I can remember ordering through their catalogs (pre internet). I would save up my meager allowance to buy an Uncanny X-Men #58 in VG condition, then wait like a loyal hound by the mailbox for three weeks until it arrived. So, yeah, it's been a long time with them. Having said that, and even though it pains me to say it, your competitor is no longer my online comic shop. You, MyComicShop, are now my source for comics. Both you and your competitor have fantastic inventories and prompt delivery, but what sets MyComicShop apart for me is what I get for my money. It's hard to not be a fan of Mycomicshop. You offer better prices under a fairer (is that a word?) grading system. And really, it's as simple as that. Especially in today’s economy, “more bang for your buck” is appreciated. Now, I haven’t been a customer for very long, but I just thought you should know that I’ve switched over, and I thought you should know why. Thanks for letting me rant.
— Aaron F., North Hollywood, CA

Thank you so much for allowing me to trade old (and new) comics with you! Without your trade system, my reading choices would be far more limited. I really, truly appreciate it!
— Mike A., Edenton, NC

Thank you so much for grading theses so fast! I must have thought they were lower quality than they really were. At the grades I submitted, I expected $700.53, but because you upgraded most of my comics, some substantially, the final offer was $1,892.17. Needless to say, I accept!
— John K., Helena, MT

Buddy, I just read your weekly newsletter and saw that you mentioned you were listed on D&B. As you know, I am constantly checking the credit worthiness of current and prospective clients for my own business. As a result, I am a subscriber to the main D&B database, so I figured I'd check out Lone Star Comics for the fun of it. All I can say is you can buy anything from me on credit any time you want. Lone Star Comics has one of the highest credit ratings I have ever encountered on Dunn and Bradstreet. I'll refrain from listing the specifics, as I'm sure you already know them, but if there is anyone out there who has not sold to Lone Star for fear of receiving timely payment, they should know that your credit record is immaculate.
— Howard M., Somerset, NJ

I've done business over the years with many companies. Both local shops and online. Your selection is incredible and your service is great. Your trading system makes it affordable for me to buy comics in a time when I couldn't if I had to pay cash. I thank you so much for being here and upholding all your upstanding business practices. Your search functions are better than many sites. Not only can I search to find my favorite character appearances, I can also search for my favorite artist/writer appearances (Jim Starlin). I can't say enough about how much I appreciate all the people that are involved in everything from the trades I submit to the orders I place to the superb condition in which I receive my orders. Every man and woman in your company is doing an excellent, and really above and beyond, job of making customers happy. I am most definitely one of those happy customers. Keep up the good work. And thank you, each individual member of Lone Star Comics, for contributing what you do to make this the best place to sell/trade/buy comics.
— Shawn B., Oklahoma City, OK

Hi Buddy, the check arrived today as promised. I want to thank you for your prompt response and professionalism throughout this entire transaction. If this is any indication of the service you provide, I will always check Lone Star Comics first before making a comic book purchase or selling comics, as I did in this case. I know we will be doing business together again in the future!
— Bob B., Derby, CT

Doing business with Lone Star Comics was a very satisfying experience. Lone Star Comics will treat you fairly and in a professional manner. I highly recommend them to do business with. I was very impressed. I purchased these comic books (my "treasures") over 68 years ago as a young boy. Unknown to me, all my comic books were saved and carefully stored by my mother. At age 97, my mother left her home due to illness and I rediscovered my comics.
— Guy H., Hamilton, OH

Hi Buddy, just some random thoughts and thank yous I wanted to share. My observations are probably very obvious to many, but for some reason it has just dawned on me what a great service your business has provided for collectors. As you know, in the pre-internet days, it was almost impossible to complete most series, runs, sets or collections--enter the internet! Now a collector has a chance to fill those holes and not depend on one or more local sources or conventions and what they had to offer that particular day (often with attitude). Then you created the fantastic Lone Star Comics business and web site, an honest professional site with a great "want list" feature that improves any collector's chance to fill holes. I have used it repeatedly and with great satisfaction. Your latest buying list and system is a further stroke of genius--the greatest drop-ship option for collectors anywhere! I was talking to my wife about it the other day and feeling great about moving some of my collection your way when it dawned on me that I was not only helping myself, but your business as well, and the end-user collector who I don't even know but who wants these books from you for his/her collection Win-win-win. I'm happy, you are happy, and your customers are happy. Man, this is collecting heaven and a lot of folks, including me, are most appreciative. I know this sounds silly, but there is something wonderfully rewarding and very satisfying about sending you books that someone else needs/wants. Keep up the good work and have a great summer!
— Jordan N., San Carlos, CA

Hello, most of the comics in this collection belonged to my aunt. It's now time to let them go. Also, your web-site is fantastic! It was so much fun looking up all the comics. However, as most novices, my grading skills are probably not good. I'm really anxious to find out how close I came to your grading. Anyway, thanks so much again for this opportunity, and I hope you can take my comics. I certainly will look forward to hearing from you. Thanks so much!
— Barbara N., Hayfield, MN

Buddy - After several comic submissions to you, this was the first time I sent a batch to you that I hadn't had time to grade. I took a chance and offered an approximation of their worth to the buyer I dealt with, based on some minimum prices that (thanks to your online submission system) I knew you'd pay. I just had to write to tell you how pleased I am with your thorough, fair grading, and your generous buying offer. While a couple of the comics were over graded by me, several ended up being graded by your experts much higher than I'd anticipated. Your final offer pleased me to no end. Your constant ability to buy at very liberal percentages of guide, along with the speed of your "cash-in-a-flash" option (I highly recommend it to anyone planning on selling), never cease to amaze and please me. I look forward to many future dealings with Lone Star Comics.
— Gary M., Huntington, WV

This is my first time visiting your website. I have found it to be a wonderful experience. Your site is extremely detailed and informative. It is the best site for comic book sales I have encountered on the web.
— Richard D., Pittsburgh, PA


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